Category Archives: Daily Grind

Note to self…

Christmas Resolution 1: Start writing more here
Christmas Resolution 2: Fix the wi-fi in my house so I can accomplish more of Christmas Resolution 1.
Christmas Resolution 3: See Christmas Resolution 2.

Hope everyone has a fantastic holiday, search even if you are already 1/5 of the way through your vacation.

Oops.

The internet problem was pretty much on my end. Had I been slightly more tech-saavy on that end of things, I would have figured that out Monday afternoon. Though had I been slightly less tech-saavy, I’d have dropped $75 on a modem I didn’t need.

Still, aside from “reaching out” with an unsolicited tech support call, AT&T’s handling of the matter was lackluster at best. The original tech took my word for it that I had unplugged the modem and re-plugged it in. Had he gone through apparently basic steps (that is, to unplug ALL cables and re-plug them) to troubleshoot, I wouldn’t have had to go through any of that.

But in my book, when I called back Tuesday and got the “we’re unable to complete an order” speech twice, along with an “I can place an order, but it will be $75” and “I see you upgraded your cell phones, did you know you can put two more cell phones on that account, do you want to do that today?” from the second level support, that’s crap. She’s lucky she took this month’s internet off the bill and that I don’t feel like sitting through another phone tree and hold music to let someone know what’s up.

On the bright side, I had the new iPhone to play with, so that was good. Still looking for ideas on “must have” apps and other (positive) thoughts about the phone. Ah and if you’re a “Words” player, look me up: haveyoumettony. That much I do know. :)

Long story short

What a day.

To summarize, after getting home at 2:15 am, to bed around 3, back out of bed about 3:30, back to bed about 4:15, I woke up for the guys that were supposed to come at 8 to put in new flooring in our guest bedroom. They were going to be a couple hours late. Back to bed off and on until noon, still no floor guys, and now, the power is out. 20 minutes later, the power comes back on, but the DSL is out. Floor guys show up, still no DSL. An hour later, while hosing dirt off the back patio, a hose attachment breaks on the reel. An hour after that, during lunch, AT&T calls about the internet. Find out the modem is likely fried, but the equipment office isn’t picking up, so after 10 minutes on hold, I get an appointment for them to “call back Thursday around 2” – um, yeah. In the meantime, I get the direct number for the equipment office. They’ll get a phone call tomorrow. Get ready for work over the flooring crew, find $20 in a pair of pants that I accused the wife of misplacing a year ago. How the money stayed in the pants that long, why I hadn’t worn them in a year, and how they still fit, I don’t know. But things are starting to at least a shade of Milhouse, but I still have to go to work. Not an awful day, until I eff up the last video clip of the day, which wouldn’t be a big deal if I had Internet at home to fix it later. I don’t, so 2 a.m. at work it is.

But tomorrow’s Friday, I’ve got a new iPhone to connect me to the world, a new floor in a room designed for other people and I’m leaving on a jet plane Sunday. Don’t know when I’ll be back again.